ON THE RISK September 2024

Have Done

Currently Doing or Involved In

Would Like To Learn

Not Interested

Training Others

48.01% 398 28.24% 233 30.00% 246 19.08% 157

29.31% 243 22.91% 189 13.54% 111 11.42% 94

14.72% 122 37.09% 306 36.10% 296 52.98% 436

5.19% 43 8.48% 70 16.46% 135 11.54% 95

High-Net-Worth Cases

Underwriter Audits

Forensic Underwriting/Post-Issue Audits

Predictive Modeling/Rules Engines Marketing/Sales Underwriting Reinsurance Treaty Expertise

13.90% 114

12.93% 106

46.71% 383

19.02% 156

13.29% 109 9.54% 78

11.10% 91 9.05% 74

32.56% 267 52.69% 431

36.22% 297 20.54% 168

Building Our Future, Together What skills do we have that we are ready and willing to share? Forty-eight percent are involved in training others, with almost 50% of our respondents account - able for the development of the future underwriter. Legacy knowledge is hopefully only part of those roles, with training also including automation, behavioral analytics and modeling concepts. Big numbers of over 50% interested in learning of forensic under - writing and 37% looking to gain exposure with high- net-worth cases. Any fears we have about losing the financial savvy underwriters to retirement should disappear, assuming your organization prioritizes making time to skill transfer. Underwriters want to learn! The Benefits of Benefits We were interested in understanding the role of benefits and their value to underwriters. Employers

have really stepped up their game in what is offered. So many people receive wellness and health reim- bursements and onsite/online coaching opportuni- ties. More than half of the employers offer FSA/HSA contributions and mental health counseling; this aligns with the top priorities for us and our families. We asked: Of the benefits your employer offers, what do you place as the highest value? Flexibility in benefits as well as work hours is impor - tant to the current workforce. Recognizing and ac - commodating those in a remote workspace equitably should be another area for employers to consider when reviewing current employee benefits. Modified hours/days could be a way to increase underwriter happiness and engagement, while not impacting department budget.

Figure 10. What Is the #1 Benefit Your Employer Can Provide You?

ON THE RISK vol.40 n.3 (2024)

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